Your privacy and confidentiality matter to us.

Last updated: September 17, 2026

Privacy Policy

This policy explains how Storybound House collects, uses, stores, and shares information obtained through this website and through direct project communications. It also explains the choices available to you. By using the website or contacting us, you acknowledge the practices described here.

Information We Collect

Information you provide: your name, email address, telephone number, company, project details, manuscript or source materials, messages, billing information, and any other information you choose to share.

Usage and device information: anonymous browser and session identifiers, browser and device type, referring page, pages visited, recent page activity, approximate country or region derived by our hosting provider, and technical events used to maintain security and understand website performance. Our first-party analytics store does not retain your full IP address.

Payment information: payments may be processed by third-party payment providers. We receive transaction details needed to administer an order but do not intentionally store complete payment-card numbers on this website.

How We Use Information

• Respond to enquiries and recommend an appropriate service.
• Prepare proposals, provide contracted services, and communicate about projects.
• Process payments, maintain business records, and meet tax or legal obligations.
• Protect the website, prevent fraud or misuse, and diagnose technical problems.
• Measure website performance and improve our content and services.
• Send marketing messages only where permitted; you may unsubscribe at any time.

Cookies, Analytics, and IP Addresses

Cookies, local storage, session storage, and similar technologies may remember preferences, maintain a secure admin session, assign anonymous visitor and session identifiers, and collect usage statistics. Our first-party analytics may record the page an anonymous visitor is currently viewing for a short live-activity window. The website may also use services such as Vercel Analytics, Vercel Speed Insights, and, when configured, Google Tag Manager. These providers may process technical information under their own privacy terms. You can clear or limit browser storage through your browser settings, although some features may work differently.

How We Share Information

We do not sell or rent personal information. We may share only what is necessary with employees, contractors, editors, designers, hosting and analytics providers, payment processors, professional advisers, or other service providers helping us operate the business or complete your project. We may also disclose information when required by law, to protect legal rights or safety, or as part of a business reorganization.

Confidentiality, Manuscripts, and Ownership

Unpublished manuscripts, interviews, project files, and communications are treated as confidential and are shared only with people who need access to perform the agreed services. We do not publicly identify you as a client or display your work without permission. Ownership of completed work is governed by the applicable service agreement; Storybound House makes no claim to the client’s final manuscript after the agreed transfer conditions are met.

Originality and Source Material

We create original material for each engagement and expect clients to provide only material they are entitled to use. Research-derived information is written and cited as appropriate to the project. Automated similarity checks or editorial review may be used as quality-control tools, but no tool can replace the author’s responsibility to confirm permissions, citations, and final factual accuracy.

Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. Access is limited to people who need it for their work. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.

We retain information only as long as reasonably necessary for the purposes described here, including project delivery, recordkeeping, dispute resolution, security, and legal compliance. Retention periods vary by the type of information and our obligations.

Your Access and Control

Subject to applicable law, you may ask us to:

• Confirm whether we hold personal information about you.
• Provide access to or correct inaccurate information.
• Delete information that we are not legally required to retain.
• Restrict or object to certain uses of your information.
• Withdraw consent or unsubscribe from marketing communications.

We may need to verify your identity before completing a request. Some rights depend on your location and may be limited by contractual, security, recordkeeping, or legal requirements.

Third-Party Links and International Processing

The website may link to services we do not control. Their privacy practices are governed by their own policies. Our providers may process information in countries other than yours, subject to the safeguards required by applicable law.

Children’s Privacy

This website and our services are not directed to children under 13, and we do not knowingly collect their personal information through the website. If you believe a child has provided information, please contact us so we can review and remove it where appropriate.

Changes and Contact

We may update this policy as our practices, technology, or legal requirements change. The latest version will appear on this page with its effective date. To ask a privacy question or exercise a privacy right, email contact@storyboundhouse.com.